Step one: the estimate
A good project begins with a visit. We look at your cabinets, layout and walls, talk through how you use the kitchen and bring samples of materials and edges. We note anything that affects the project, such as an uneven wall or a cabinet that needs reinforcement.
You receive a written scope so you can compare it and decide in your own time.
No slab is ordered or cut until you approve it.
It helps to have photos of your kitchen ready, along with any plans or notes from your designer. Knowing the sink, faucet and cooktop models and a rough idea of the look you want makes the visit more useful and the estimate more accurate.
Step two: choosing materials
Together we choose the material, color, edge, sink and backsplash. For natural stone, we help you see the actual slab and plan the layout. We confirm the sink, faucet and cooktop models, since the cutouts depend on them.
Decisions are written down so the scope matches what you chose.
If your community or builder has requirements, this is the time to collect approvals.
Decisions go faster when you see real samples. Hold stone and edge samples in your own light and set them next to your cabinets. A few minutes with real samples avoids a lot of second-guessing later.
Step three: templating
After the cabinets are installed and secure, we template the countertops. Using thin wood strips or digital tools, we record every corner, wall and cutout. We confirm seams and overhangs and give you a layout to approve.
Please do not move or adjust cabinets after templating, because the template matches them exactly.
We note any prep work needed before installation.
Use the waiting time well. Order the faucet and sink, decide on the backsplash and clear the area around the cabinets. When the crew arrives, installation can start right away, and the day goes more smoothly for everyone.
Step four: fabrication
The slab is cut, shaped and polished in the shop from your template. Edges are profiled, cutouts are made and pieces are checked. This usually takes days to a couple of weeks, depending on the material and the schedule.
While you wait, you can plan the sink, faucet, backsplash and painting.
We call you when the countertop is ready and schedule installation.
On installation day, keep pets in a safe room and keep children away from the work area. Tell the crew about anything fragile nearby, and ask for a quick update at midday if the project is large.
Step five: installation day
The crew arrives with the countertop, protects the floors and removes the old tops if you asked. They check the cabinets, set each piece, join the seams, seal where needed and set the sink. Most kitchens take a day.
We talk you through each step and answer questions as we go.
We test the fit and make small adjustments before we finish.
Backsplash and plumbing often follow the installation. Tile needs time to set and grout needs time to cure, so plan for a second visit if the finishing is extensive, and ask for a realistic date in advance.
Step six: the walkthrough
Before we call a job done, we clean up, walk through the kitchen with you and check seams, edges and cutouts. We explain care and cleaning for your material and leave you instructions.
If the backsplash or plumbing is part of the plan, we confirm who does what next.
If you have a question later, one phone call reaches us.
Keep the estimate, the layout drawing and the care instructions in a safe place. If you ever need a repair or a matching piece, those details make the work faster and more accurate.
Choose the material early, template after cabinets are set and plan to be home for the first and last visit.
